Medical Receptionist

Job description
Greenhead Family Doctors is a small, friendly practice located close to Huddersfield town centre. We are dedicated to providing an excellent standard of patient care with a forward thinking approach.

We are looking to recruit an enthusiastic individual who excels in a fast paced environment and has strong multi tasking skills. The successful applicant would need to be able to project a positive and friendly image to patients and other visitors, either in person or via the telephone. You will be required to undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team.

Responsibilities:
• Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
• Greet and check-in patients upon arrival
• Maintaining and monitoring the practice appointments system
• Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
• Processing, Coding and distributing incoming (and outgoing) mail
• Taking messages and passing on information
• Filing and retrieving paperwork
• Processing repeat prescriptions in accordance with practice guidelines
• Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
• Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
• Clearing and re-stocking of consulting rooms as required
• Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
• Ordering, re-ordering and monitoring of stationery and other supplies
• Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy
• Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
• Processing Referrals
• Any other duties requested by the practice manager

Skills/Qualifications:
• Excellent communication and interpersonal skills
• Strong organisational abilities
• Attention to detail and accuracy in data entry
• Experience of working in a health care setting
• Proficiency in using office equipment and strong IT skills
• Ability to handle confidential information with discretion
• Competent in the use of Office and Outlook
• SystemOne user skills
• Flexibility to work outside of contract hours
• Educated to GCSE level or equivalent
• GCSE Mathematics & English (C or above)
• AMSPAR Receptionists Qualification (Not Essential)
• NVQ Level 2 in Health and Social Care

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on the needs of the healthcare facility.

Job Type: Part-timePart-time hours: 15 per week

Salary: £10.50-£11.00 per hour

Benefits:
• Company pension

Schedule:
• Monday to Friday

Ability to commute/relocate:
• Huddersfield: reliably commute or plan to relocate before starting work (required)

Education:
• GCSE or equivalent (preferred)

Experience:
• Medical Receptionist: 1 year (preferred)

Work Location: In person

Application deadline: 17/11/2023

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