Customer Service Agent - French Speaking

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Place of work Manchester
Contract type -
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Job details

Job description, work day and responsibilities

Job description
At The Elite Job, we pride ourselves on being a leading player in the industry, dedicated to delivering exceptional services to our diverse clientele. As a trailblazer in the business world, we value innovation, excellence, and a commitment to fostering a positive and inclusive work environment.
Position: Customer Service Agent - French Speaking
Job Overview:

Are you fluent in French and passionate about providing outstanding customer service? The Elite Job is seeking a dynamic and customer-centric individual to join our team as a Customer Service Agent. As a key player in our customer service department, you will play a pivotal role in ensuring customer satisfaction and maintaining our reputation for excellence.
Key Responsibilities:
• * Fluent French Communication: Interact with customers in a professional and efficient manner, providing support and assistance in the French language.
• * Problem Resolution: Address customer concerns, troubleshoot issues, and provide effective solutions to ensure a positive customer experience.
• * Multi-Channel Support: Engage with customers through various channels, including phone, email, and chat, to ensure a seamless and responsive service.
• * Product Knowledge: Stay informed about company products and services to accurately address customer inquiries and provide relevant information.
• Required Skills:
• * Fluency in French: Proficient communication skills in both written and spoken French.
• * Customer-Centric Approach: A genuine passion for helping and assisting customers, with a focus on exceeding their expectations.
• * Problem-Solving: Ability to analyze issues, think critically, and provide effective solutions.
• * Adaptability: Thrive in a fast-paced environment and adapt to changing circumstances.
• * Team Collaboration: Work cohesively with team members to achieve collective goals.
• How to Apply:

If you are ready to contribute to a dynamic team and grow in a customer-focused environment, please submit your resume and cover letter to us.

Join The Elite Job and embark on a rewarding career where your skills and dedication make a difference. Elevate your career with us!

Company address

United Kingdom
England
Manchester
Show on map Get directions
Company Name: The Elite Job
Offer ID: #900181, Published: 1 month ago, Company registered: 2 months ago

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